Privacy Policy
Effective Date: May 27, 2026
Welcome to Bestie Vibe Braids.
This Privacy Policy explains how our mobile application and related services collect, use, disclose, and protect your information when you use our app.
This policy is designed to comply with the requirements of the:
Apple App Store Review Guidelines
Google Play User Data Policy
By using our app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you use our app, book appointments, or contact us, we may collect:
-
Full name
-
Email address
-
Phone number
-
Appointment details
-
Payment-related information (processed securely through third-party providers)
B. Device Information
We may automatically collect:
-
Device type
-
Operating system
-
IP address
-
App versionMobile identifiers
-
Crash reports and diagnostics
C. Usage Information
We may collect information about how users interact with the app, including:
-
Pages visited
-
Features used
-
Booking activityA
-
pp performance data
2. How We Use Your Information
We use collected information to:
-
Provide and manage appointments
-
Process bookings and paymentsI
-
mprove app performance and user experience
-
Respond to customer support requestsS
-
end appointment confirmations and reminders
-
Prevent fraud, abuse, or unauthorized access
-
Comply with legal obligations
3. Payments
Payments may be processed through trusted third-party payment providers. We do not store your complete payment card information on our servers.
Third-party providers may collect payment information according to their own privacy policies.
4. Sharing of Information
We do not sell your personal information.
We may share information only in the following situations:
-
With service providers helping us operate the app
-
With payment processors
-
When required by law or legal process
-
To protect our rights, users, or business
-
During a business transfer, merger, or acquisition
5. Data Retention
We retain personal information only as long as necessary to:
-
Provide our services
-
Meet legal obligations
-
Resolve disputes
-
Enforce agreements
When information is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or storage system is guaranteed to be 100% secure.
7. Your Privacy Rights
Depending on your location, you may have rights to:
-
Access your personal information
-
Correct inaccurate information
-
Delete your information
-
Withdraw consent
-
Request a copy of your data
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our app is not directed to children under 13 years of age. We do not knowingly collect personal information from children
.If we become aware that a child has provided personal information, we will delete it promptly.
9. Permissions Used by the App
The app may request certain permissions, including:
-
Camera access (for profile photos or hairstyle uploads)
-
Photo library access
-
Notifications (appointment reminders and updates)
-
Location access (optional for finding nearby services)
Permissions are only used for app functionality and can be managed through your device settings.
10. Third-Party Services
Our app may integrate with third-party services such as:
-
Payment processors
-
Analytics providers
-
Cloud hosting services
-
Booking systems
These third parties may collect and process information according to their own privacy policies.
11. International Users
If you access the app outside the United States, your information may be transferred and processed in countries where data protection laws may differ from your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised effective date.
Continued use of the app after updates means you accept the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information,
Bestie Vibe Braids
Phone: (770) 740-5855
Email: infos@bestievibe.shop